30-Day One-Click Refund Policy
Last updated: 14 August 2026
The short version. You have thirty days. If you want your money back, you click one button inside the portal or send one email. No form, no explanation, no phone call, no retention offer. Every cent goes back to the card or account you paid with.
1. What is covered
This policy covers The Faceless Media System, including any order bump or upsell purchased in the same checkout session, bought directly through our Stripe or PayPal checkout.
2. The window
You have 30 calendar days from the date of purchase to request a refund. The date of purchase is the date on your receipt, not the date you first logged in.
3. How to request one
- Click the refund button inside the member portal, under Account, or
- Email support@facelessmediasystem.com from the email address you purchased with, with the word "refund" in the subject line.
You do not need to give a reason. You will not be asked to complete anything, get on a call, or justify the decision. If somebody does ask you to, that is a mistake on our side and you should reply saying so.
4. How long it takes
Refunds are approved within 2 business days of the request. Once approved, the money is returned to the original payment method. Card issuers and PayPal typically take a further 5 to 10 business days to show the credit on your statement. That part is outside our control.
5. What happens to your access
Portal access, community access and any downloaded templates are revoked when a refund is issued. Continuing to use, copy, share or resell the material after a refund is a breach of the licence granted in the Terms.
6. After 30 days
After the 30-day window closes, purchases are final. If something has genuinely gone wrong, for example you were charged twice or you never received access, write to us anyway. Billing errors are corrected at any time regardless of this policy.
7. Chargebacks
Please ask for a refund before opening a dispute with your bank. A refund is faster than a chargeback and costs you nothing. Accounts associated with a chargeback filed without a prior refund request may be permanently removed from the community.
8. Your statutory rights
Nothing in this policy limits any right you have under the consumer law of your own country. Where local law grants you a longer or stronger cancellation right, that law applies.
9. Contact
Email support@facelessmediasystem.com. A human replies.